ISS World

Empowered by Addisolv Multisite Framework and supported by the Addisolv team, ISS has rolled out 55 country-specific websites so far and will soon release more than 5000 subsites across its global organization.

 

Overcoming challenges to growth  

ISS World has grown from a team of 20 Danish security guards to a facility services giant in just over a century. Today, the company operates in over 50 countries and is ranked #1 on the Global Outsourcing 100 list (2013.)

Such a rate of expansion inevitably brings challenges. ISS has over half a million employees, many of whom started in companies subsequently acquired by ISS – companies with different names, different local owners and different cultures. This has often made it challenging to create a coherent international brand.

In 2013, identifying a need to consolidate the different elements of their business, ISS turned to Addisolv for help with building a unified digital presence that could support the giant’s continuing growth.




 


Consolidating growth through digital governance

The solution was an enterprise web platform based on the Addition Multisite Framework (AMF). AMF is easy to implement and enables editors to manage local content via a global framework. This is a unique advantage for companies that operate in multiple countries, as well as those that have diverse business areas and customer interaction needs: it means delivering web experiences that pack a punch for local audiences while maintaining complete brand consistency.

“The ‘Platform as a Service’ concept enables all areas of our company to get a functioning web solution quickly,” says ISS Brand & Web manager Henriette Schondel. “It ensures uniform ISS branding, but also offers the possibility to put a local stamp on a subsite.” 

   

Utilizing the gold standard content management system Sitecore, AMF also facilitates the reuse of components, including design and functionalities, for agile and cost-effective subsite creation. For Søren Grauslund, Global Applications Manager at ISS, this delivers on a critical business need: “We operate in many countries where costs are usually lower, so we need to offer a solution with a competitive price internationally.” 

 

The power behind a successful rollout 

Empowered by Addisolv Multisite Framework and supported by the Addisolv team, ISS has rolled out 55 country-specific websites so far and will soon release more than 5000 subsites across its global organization. Feedback from both users and customers has been so positive that Henriette Schondel is already calling the multi-site solution a success: "It has been very well received in our international offices. They are happy to have a clear solution with fixed guidelines, one that offers a considerable degree of freedom while ensuring compliance with our global branding standards." 
www.issworld.com

 

Contact

ISS World Services A/S
Henriette Schondel - Web & Brand Manager - Group Marketing
E-mail: Henriette.Schondel@group.issworld.com

Contact us

Addisolv
1100 Dexter Ave N, Ste 100

Seattle, WA 98109
Phone: +1(800) 976-7554
Mail: info@addisolv.com